Shipping Policy

Shipping Policy

Thank you for shopping with Prime Aether! We're committed to getting your clean beauty order to you as quickly as possible.

Order Processing

All orders are processed within 3–5 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order has shipped.

Standard Shipping

We offer free standard shipping on all orders. Standard delivery takes approximately 7–10 business days after your order has been processed and shipped.

International Shipping

We ship worldwide! International delivery times vary by destination and may be subject to customs processing delays. Please note that any customs duties, taxes, or import fees are the responsibility of the customer and are not included in your order total.

Tracking Your Order

Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery status at any time.

Shipping Delays

While we do our best to meet all estimated delivery windows, delays can occasionally occur due to carrier issues, weather, or customs processing. If your order is significantly delayed, please contact us and we'll do our best to help.

Questions?

If you have any questions about your shipment, please reach out to us through our Contact page and we'll get back to you as soon as possible.